Frequently Asked Questions
Do you have a free sample of the Journal that I can read before I subscribe?
Is the Journal a digital or physical publication?
105 million trees are cut down around the world each year to supply Americans with books and magazines. We decided to keep this publication digital to not be part of that problem, plus it allows us to take a multimedia approach with the addition of videos as well.
How do I get a refund?
Since the Journal is a digital product and can’t be returned, we rarely give refunds. However, if your subscription renewed unexpectedly, you may be entitled to one.
Do you offer installment payments?
No. Since the Journal is a digital product, we can not offer installment payments.
Can I give a subscription as a gift?
How will I know when my subscription is due to renew?
You will get an email a week prior and a day prior to your subscription renewal date.
What if I do not want my subscription to renew?
What if I need to update my payment information?
Can I update my notification preferences in my newsfeed?
Yes! Go to the top right-hand corner where your name is and click on Notification Preferences. There, you can choose which notifications to receive across all your devices.
How often is the Journal published?
How can I become a contributing writer or photographer?
You may find more information here: https://journalofwildlifephotography.com/jowp-editorial-guidelines.
Still need help? Contact us here: https://journalofwildlifephotography.com/support.